4 days ago

Erin Tinnell

4 days ago

Chris and Wyatt did a great job.

Andrew Holland

5 days ago

Kris & shane came and had my furnace & ac installed quickly and efficiently and helped my family get warm during these cold winter months

Sandy Wyatt

8 days ago

Hayden was just here to do the spring maintenance on our unit. He was very professional, gave me updates on everything he was doing and did a great job!We have been using Instant Aire for four years now and they are a outstanding company with outstanding employees!

Timothy Stokes

9 days ago

Austin and Jaylon were very professional and knowledgeable in their task to fix the problem in a very timely manner.Thank you.Tim Stokes

Lloyd Shepherd

9 days ago

Had new heat pump/AC system installed,the technicians Chris and Janel where very professional and cleaned up very well at the end of install. thanks for a great job.

George Stilson

17 days ago

Couldn't thank Janel and these guys enough!! Went above and beyond to make sure that me the house and the little dog are all going to be safe with my current set up with the hot air and air...... Waa totally upfront and honest about everything!!! The visit to my house paid off since they now gained me for all future use!!!! I'll definitely be spreading the love and the word to all family and friends!!!!.....

John White Jr

26 days ago

Service tech Hayden came to do the HVAC tune-up at our house and was very polite and professional. Hayden went above and beyond to service our system and pointed out that our system was extremely old and outdated and the box outside was wired wrong; and gave us the best price via his manager for a new upgrade. Kudos to Hayden and Instant Air Heating and Cooling.

Janet White

26 days ago

Had service person named Hayden come out and do a service check on my ac unit, he was very nice and knew what he was doing and explained what needed to be done. Thank you Hayden for your work today

Beth Shore

27 days ago

I was surprised with how quickly I could get an appointment to have our HVAC checked. Everyone was very professional and friendly. Jonah was our tech and he got straight down to business, and showed us some of the issues we may want to look into and solutions for mitigating those issues. We greatly appreciate the time and effort.

Chris Lee

28 days ago

Jaylon Carter with Instant Aire provided very professional and quick service. I was skeptical when I had them come out and perform a "FREE" performance check. I must say it was NOT a scam. They came out an performed the maintenance check. Basically, touched base in the event I had an issue. Told me that everything seemed to be operating properly. Jaylon told me they appreciated my service and have a nice day. I couldn't have been happier. If I ever do have an issue, I know who I will be calling. Thanks to Instant Aire.

Jason Swift

a month ago

2 gentlemen came to my house for an estimate. They asked me questions about my furnace then asked me if anyone else was in the house. I found that unsettling. Then I was asked about where my air filter was. I pointed to the end of the hallway. The first gentlemen went down the hallway and the second one motioned for me to follow. After being asked if I was home alone, I was not about to let myself get boxed in between two strangers in my house. I was able to retrieve my handgun and kept it with me during the rest of the time they were there. It was a very disturbing experience for me. I reported this incident to this business, who asked if i would be willing to discuss what happened with a manager. I said that i would. It's been longer than 24 hours since that offer was made and I have not heard from anyone regarding what happened. This company was recommended by a co-worker, and I was looking forward to doing business, but the entire situation completely put me off.

Bryan Matthews

2 months ago

He has a better future in car sales than HVAC...

Bryan Matthews

2 months ago

No matter how much sales training you put them through, you can't teach integrity. He tried to sell my 82 yo mother a 7k furnace in a house she's getting ready to sell. I paid him $100 to leave... He may have a better future in car sales. Btw there are ethics laws that come with the trade license we carry in the state of Kentucky..Hope the operations manager reads this and deals with it..

Deneen Caffee

2 months ago

Daniel Williamson

2 months ago

Jeremy Hunt

2 months ago

The service was very professional and fast and answered every question I had I would definitely recommend.

Joe Netherland

3 months ago

Great service! Corey at Instant Aire Heating and Cooling is very knowledgeable and he took the time to thoroughly diagnose the problem with my furnace. I highly recommend!

Amber Graham

3 months ago

Just wanted to review for the two workers we had, Jaylon and Zach. They were very fast, friendly and treated us with respect. They worked through the whole day and got the job done fast and well. Jaylon responded quickly through the whole process and made sure we had no questions before leaving . Would highly recommend and use again in the future .

Brian

3 months ago

arrived ontime. installed as described. hauled off old. took precautions worked safe no damage.

Paula Dyer

3 months ago

Very professional and explains everything clearly.

Robert Dewitt

3 months ago

Corey did an excellent job he's going to come back in the spring to fix my air conditioner.

George Stilson

3 months ago

Janelle was amazing totally honest totally up front at everything I couldn't have been happier and you guys definitely gained a new person me forever along wit friends of mine in the area!!!! ... Thanks again so much.....

Pastor Mike Miller

3 months ago

SERVICE TECH WAS AWESOME!!!!! HONEST & NICE!!!!

Michael Mays

4 months ago

After having our unit serviced with another business and continued issues we called Instant Aire, they came out the same day and fixed our issues right away. The technicians were very knowledgable and explained everything in detail to us. They were amazing and I highly recommend Instant Aire and the 2 technicians that we worked with. Call Corey M and Jaylon C for great service and fair pricing.Thank you Corey and Jaylon for saving the day!!!

Bob Mcgehee

4 months ago

Jonah came out today and checked my heat pump and put in a new filter. Jonah is very knowledgeable and courteous. I am extremely pleased with the work he's done for me in the past. I will only use Instant Aire for my heating and air conditioning. They are very professional and Jonah is the best. I highly recommend Instant Aire.

Tina Smith

4 months ago

Service was very good. He was very polite.

Linda B

4 months ago

Love this crew! Always on time. Technicians are top notch and customer service exactly what you'd expect.

Henry Farrin

4 months ago

Outstanding service. Fast, prompt, on time and the 3 techs were professional and courteous

Kathy Jo McPherson

4 months ago

Janel was on time and did a great job.

Kathy Jo McPherson

4 months ago

My technician was great! This was a routine cleaning but he went out of the way to make sure the units sparkled. He was also very courteous.

Jacquelyn Myers

4 months ago

I felt the technician did a thorough job.

Tom Hamilton

5 months ago

Geri Fulghum

5 months ago

Jonah is always courteous and professional. I especially appreciate him using the booties to cover his shoes while inside our home, which demonstrates pride in his work and respect for those the homeowner.

kelli marlatt

5 months ago

Anthony Foster

5 months ago

Clear communication, on time arrival, thorough cleaning and explanations. Everything you hope for in a service call. Thank you!

Linda Cessna

5 months ago

I have relied on these folks for 26 years. Without fail, they are knowledgeable, and perfectly professional in their work. In addition, they are kind and caring people. Don't know what I would do without them!

Donna Gooden

5 months ago

The technicians were knowledgeable and very polite.

Shannon Smith

5 months ago

Warren Bilkey

5 months ago

Service was prompt and comprehensive. I had a new heat pump to replace a geothermal unit. Everything was explained and cleanup was complete. Happy to be dealing with Instant Aire.About a month later Jonah returned to address a needed repair. Again, he was quick to diagnose and service. His responsiveness and knowledge impress me.

Kathy Bennett

5 months ago

Jonah has been great about addressing our concerns and explaining the differences in our new system. Our old new system from another company never worked this well. Immensely pleased!

Mike Amburgy

6 months ago

On time, great work, thankd

Paula Pyles

6 months ago

Found out one of the units has mold. Cost for some kind of light was almost $1000. Crazy since I just paid almost $17,000 for these units

Bruce Webb

6 months ago

yes sir

6 months ago

He was very polite and answered my questions .

Sheri Adams

6 months ago

Your service guys did a wonderful job cleaning our unit. They explained everything they were doing. They offered the surcharge protectors and we took them. Again, great service 😊

Vickie

6 months ago

Steven Knight

6 months ago

The HVAC installers were very friendly and respectful. They worked through rain and our dogs distracting them. The new unit looks good and is cooling the house down very quickly. Well done by all involved.

Linda Bell

6 months ago

Bob Arnold

6 months ago

Bob Mcgehee

6 months ago

It's always a pleasure to have Jonah service our heat pump. He is extremely pleasant and very knowledgeable. Jonah is the only person I want working on my unit.

Jeremy Carter

6 months ago

Instant Aire provided great service! They were quick to respond and fit me into their schedule right away for full replacement of my old units. The units had gone bad after 18 years and Instant Aire understood this. They were very quick and priced right. They also provided very professional service with steps to take care of home and cleaned up everything.

Linda Testerman

8 months ago

Hayden McCormick was a marvelous youg man who helped fixed my air conditioning system. He had to remove a heavy barrier from around the outside conditioner. Then I needed to cut weeds that had grown around it. He waited until the trimming was done. He desires a shout out for helping a senior citizen. Linda Testerman❤️‍🩹👵👨

Mandy Grace

8 months ago

Very great and friendly service!! Will definitely use again.

Bryan Shofner

8 months ago

As always, your company is fast, efficient, and knowledgeable technicians

Kristin Carnahan

8 months ago

My technician was prompt, extremely professional, and seemed very knowledgeable of his craft!

Steven Hunt

8 months ago

Bill Melater

8 months ago

Ashley Barrett

8 months ago

My technician was so respectful. My unit was cleaned and inspected at zero cost to me as a thank you to teachers in the community. I cannot express how much I appreciate their service!

Jacob Thomas

8 months ago

Very professional and their support for veterans and first responders is an even better bonus! The tech took care of business within just 20 minutes! Highly recommended!!

Kim Gathof

9 months ago

Our technician was very kind. He got us air back in no time. It was a pleasure to meet him.

Randy Swift

9 months ago

Very pushy on adding on services.

Don

9 months ago

Professional. Arrived as scheduled. A pleasure to work with.

Don Johnson

9 months ago

These are great people.

kelli marlatt

9 months ago

Brock provided efficient, professional service in the middle of obnoxiously hot weather. He was friendly, informative and very professional. I will definitely use Instant Aire and Brock again. It's hard to come by an honest, hardworking service person like Brock! Thank you Instant Aire!

Lamar Hill

9 months ago

Sandy Wyatt

9 months ago

Jonah did an excellent job as always! And you fit me in the same day as I called. Thank you so much!

Jenny Lafond

9 months ago

Freddie Blevens

9 months ago

I kept getting canceled and moved to another day or after 3 tries I just canceled

James Snyder

10 months ago

Always friendly and professional. Awesome folks, top notch equipment, and excellent service.

Chris Nester

10 months ago

The day started with an expectation that we needed to gain service for the AC. You know what it like. The heat of summer coming. What could it be.The call was made. Immediately the response and service started to be superior. The repair sowed early. Was efficient clearly explained the issues offered options and suggested a course of action that was best for our home.Decision was made an install team showed up within hours with parts and worked until completed.The warranty and follow on service for the next ten years s includedWow. This is exceptional.Great teamService top notchI will be a loyal. They earned it.

Lisa Craddock

10 months ago

Our A/C went out suddenly and a tech was there within 2 hours of my call. He was friendly, courteous, and had the problem diagnosed and repaired very quickly. Will definitely use them again and would recommend to anyone without hesitation.

Gary Coy

10 months ago

Della Lines

10 months ago

Jessica Menold

10 months ago

Scheduling my appointment was easy and the technician was professional. I highly recommend Instant Aire Heating and Cooling to anyone who needs services.

Jennifer Mathis

11 months ago

Mike Plake

11 months ago

They do awsome work the system they install does a very good job. It's just getting them to honor their appointments. Maybe if you live closer but living in Elizabethtown I'd probably find someone cloesr..

David Wooldridge

11 months ago

Instant Aire came to my house for a free cleaning and noticed that my A/C was leaking Freon badly. They did the work professionally and quickly. It is a bit expensive but I don't have much to compare it to when it comes to cost. They do have 0% interest payment plans which helps with the financial strain.

Avah Downing

a year ago

Honestly, I don’t even know where to start such a great company, such great people, great service. Definitely recommend!!!

Tony Taylor

a year ago

Well I haven't used them yet ,but im getting ready to but I do see their trucks moving during bad weather where I seen a few sitting in their lot's enjoying the time off

Johnny Perry

a year ago

Had a control board on my furnace replaced on 12/20/23. Cost $784.00. On Jan 14th 2024 woke up to a cold house. Furnace not working. Called this company twice to report the problem. As of this review, (1/16/24), I have not had a call back from them. Run don't walk. High prices and zero service.

James Brawner

a year ago

Great company came out on a holiday got my heat working! Really appreciate it!

Dennis Williams

a year ago

Very unprofessional and over charges for service!Since assuming Turner Heating&Air in Shepherdsville they have managed to ruin the good customer service reputation Turner had!I had a service agreement with them on two homes, however, it was very difficult to schedule appointments with them.I wasn’t able to get the spring check up scheduled until late summer.I would not recommend them to anyone!

Michael Downey

a year ago

My mother, who is a senior citizen hasn’t had a very good experience with this place They have been out three times to make repairs and for the most part they get the issue resolved on a furnace that is under warranty. This time the service man was at her place for a hour and a half making repairs to the unit, just to be told before leaving that the thermostat needs to be replaced and the cost to do that would be $300.00!! THREE HUNDRED DOLLARS to replace a thermostat The service man forgot to reattach the service panel to the unit, left and she still has no heat. The customer service definitely needs work.

Mark Stambaugh

a year ago

Their price to replace a compressor fan was just under $700. The fan can be bought on Amazon for $120. They charge $100 per visit if you don't use their services. I had them out twice the first time the unit started to work and the second I discovered it would cost $700 to fix the unit. I spent $200 and still have a non working unit. They don't do billing and made me read my credit card number over a recorded line. They told me they would take the recording off, but the phone continued to tell me the call was being recorded. Contrary to the response, no warranty was offered.

Bruce Coyne

a year ago

High prices and low quality service. $100 service fee with little actual service done to the HVAC system other than use my hose to clean the coils on one of the 2 units and added 2.3 pounds of coolant (charged me for 3 pounds and a membership I didn’t agree to). The repairman spent more time preparing a bid at 200% markup for multiple replacement parts I don't need. Repairman forgot to reinstall the furnace shroud, and seemed to lack experience actually taking care of the equipment in front of him. There are better HVAC service options than this one.

Dana Carter

a year ago

Jaylon C. Is awesome! He’s professional and polite.

Roger Bentley

a year ago

Jonah and Levi were great. They were on time, they completed the job timely; they cleaned up when they finished the job. Very personable, very professional and a pleasure to work with. These two young men get 10 stars from us!

Roger Anderson

a year ago

Jonah was very professional and explained what he was doing which made me very comfortable

A LEJ

a year ago

I hired this company to install mini splits at my commercial property and we absolutely love them.One of the pumps was acting up and Jaylon came to fix it. Everything is up and running great now. Jaylon is usually one of the techs to show up for service calls. He’s always professional and does a great job. Highly recommend.

Justin Jackson

a year ago

Jaylon and his team are professionals who deliver results. Their dedication to quality, and bias for action are qualities that one should consider when looking for a HVAC professional.

Mark Badder

a year ago

Jonah was here and able to fit me in in short notice. He was very professional and got my house back to working same day. Thanks!!

Brooke Elaine McQuillen

a year ago

Jonah Goerlitz was great and friendly!

Kimberly Hickey

a year ago

Jaylon Carter was very pleasant and understanding! Quickly determined problem and repaired. Very knowledgeable and explained process.

Emily McIntosh

a year ago

Staci Riley

a year ago

Good Service from initial phone call to service tech's (Jaylon) arrival, diagnosis and repair. Very polite. Only thing is the price. That hurt.

Alan Cunningham

a year ago

Jaylon took care of the repairs and thoroughly cleaned the unit

Jerry Anthony

a year ago

Service tec was friendly and knowledgeable...

Dawn Lynn

2 years ago

I have to be honest when I first seen how young these fellas where I was worried 😂 however,Jaylon and Brock were really nice young men who were trained properly! The day of the installation there was another fella named Anthony who all did a really great job,fast professional and polite! Thanks 🙏 for your service now my family will be warm again 😍

Donald Stanley

2 years ago

Found issue and is in process of ordering part for repair..

Alice Hendrickson

2 years ago

Thankful

rhonda corbin

2 years ago

Rodney Floyd from Instant Aire heating and cooling came to give me an estimate on a new unit. He was very thorough and informative through the whole process. He went over everything in detail and answered all my questions. He made sure I understood the whole process. He did not try to pressure sell and showed me several different options to choose from so I could find what would work best for me.

Chelle Adkins

2 years ago

Jayson, Brock, an Anthony went above and beyond to help me out. They are always delightful and extremely knowledgeable to help out. I wouldn't allow anyone else to do the job. THANKS & Merry Christmas

Ricky ford_fishin@yahoo.com

2 years ago

Rodney Floyd showed real Pofessionalism at my home thank you so much

Will Mccawley

2 years ago

Rodney was very respectful and very professional. He explained everything. Would recommend him to anyone.

Estella Bennett

2 years ago

Sales tech Rodney Floyd was kind and helpful.

Tom W

2 years ago

We were unfortunately unable to proceed with repairs today but Brock was phenomenal. He was extremely kind, knowledgeable and down to earth. We truly enjoyed having him in our home and would have him back any time! Thanks again Brock!

jane doe deerstalker

2 years ago

Professional and courteous and on time.

Dylan Jones

2 years ago

Rodney Floyd was very professional and very helpful and really made me experience a good one.

Isabelle Snow

2 years ago

Rodney Floyd was professional, knowledgeable and explained everything. My heating system was up and going in no time! Highly recommended.

shane graves

3 years ago

I have used them before and they are very good.

Laura Swiatkowski

3 years ago

Mr Floyd came offer for a price estimate for HVAC installation in our home. Currently there is no system nor duct work. Not only was Rodney professional and knowledgeable he was honest and explained everything he needed to do for the estimate. He sat down with me and explained exactly what we needed and cost options. Besides his professionalism he was friendly and kind Truly a delightful man. You are very lucky to have him as an employee.

Blaze

3 years ago

So let me Start off By saying I had high Hopes for this Company.(Based on Reviews).As they offered a good value for a quote.But that's Honestly all they HAD going.1 st call to initiate a quote.Went over well a Polite and responsive representative.Who got me on the Books Next day..Sweet 85°in house)(9-8-22)1130 am appointment time.Which I left work early to meet( Lost Money).1130 rolls around and no one shows.Call in to check on ETA again Pleasant Representative.Informs me he is on his way,Should be there any moment.AWESOME.20 MINS LATER GET A CALL FROM SAME REPRESENTATIVE she informs me he is running Behind.(No big deal it happens).130 pm arrival time.Rolls past.Recieve a call at 215 from diffrent representative who was quite Rude like I was inconvienceing her,informs me that itll be 6pm before someone will arrive.I had to cancel as no longer works with my Schedule.Rebooked for today 9-9-2022 for 2pmNo one shows call at 245 Representative says wow they should be there. (NO HE'LL BE THERE IN 2 HOURS nothing)The owner is Going to call you.Here it's is 430pm and still not a call from anyone.Let alone the Owner. or a Repair man.Now there closed and kids and wife are still stuck in 85°house.No closer to a resolution.Fool me once shame on you fool me twice shame on me.What a shame.Edit.604 pm Rodney Showed.Pleasent fellow.Here for roughly an hour advised that No mechanical issue were found.Said slight over Pressure of freon.He Turned on unit blows 51 degree air.Awesome.He leaves.I get home 953pm and wallah blowing 78.8 degree air yet Set on 65.Still 80 degrees upstairs.No resolution or insight to Resolving my AC problem. Still dissapointed

Kathy Gosser

3 years ago

Rodney was very nice and thorough and answered all my questions. Went over everything in detail.

Dozer milliron

3 years ago

Becky Hall-Lewis

3 years ago

Jaylon and Brock were amazing and professional. They explained everything very well. Highly recommend them to anyone and will ask for either of them to come back.

Roseanne Smith

3 years ago

My daughter (Rose Carter) hired Instant Aire to replace all existing air ducts in our home. The gentlemen who did the installation, (Jaylon and Brock) were very professional and answered all our questions and concerns. They worked non stop and were able to complete the job in 2 days. They even installed new registers and vents. We would definitely recommend this company to anyone needing this type of work.

Gary Logsdon

3 years ago

I haven't used this business yet but am going to. Rodney Floyd was very professional courteous and very informative on what my needs should be. I will be using this company here in the near future.

Jeremy Skaggs

3 years ago

Brock was a very nice young man, polite and respectful.

Susan Smith

3 years ago

Would I use them again you bet I would !!!!!

Chris Black

3 years ago

Rodney was excellent! Great service! Very friendly and informative! Highly recommend

Johnny Smith

4 years ago

John and Bradley did an excellent job with the installation of our new Ruud system. Both very friendly and knowledgeable a pleasure to work with. Josh came out initially and measured our home walked us through what we needed and there was No pressure to do anything we didnt want to do. Super great guy, loved working with him and the entire company. Would highly recommend!

Bradley Downey

4 years ago

Instant air of Greensburg installed a new mini split system in my shop . it was installed professionally and works great.

William Billeter

5 years ago

Called Josh at Instant Aire. Came out right away and resolved the issue.

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